Customer Support
Public support information for users, reviewers, and partners who need help with ERA Wallet or project-related questions.
Customer support
Need help with ERA Wallet or the website?
Please use the support contact information below for app questions, download issues, basic wallet guidance, or general project inquiries.
These email addresses are placeholder-friendly public contacts for website launch. Replace them with your final monitored support mailboxes if required.
Common issue types
Fast routing
- Wallet installation or launch issues
- Account import or access issues
- Transfer or balance display questions
- Store listing or download-page questions
- General project information requests
Community
Join official Telegram
For community announcements, campaign participation, and launch updates, join the official ERA Telegram channel.
Explorer help
Create account before wallet approvals
Use Polkadot.js Apps to create an ERA blockchain account while ERA Wallet and public wallet approvals are in progress.
Company verification
Public business details
Era Projects Corp. is a Seychelles registered IBC.
- Registered address
- Suite 9, Ansuya Estate, Revolution Avenue, Victoria, Seychelles
- Company registration no.
- 248197
- Primary website
- eraprojects.io
- Support
- support@eraprojects.io
- General contact
- info@eraprojects.io
AI prediction features, prediction staking, NFTs, outcome tokens, and market-style functionality are roadmap items unless specifically announced as live. Availability may depend on technical readiness, governance approval, jurisdictional restrictions, and regulatory review. ERA does not guarantee AI prediction accuracy and nothing on this website is financial advice.
